BURNELL & ASSOCIATES INC.  
 

Advance Registration & Payment Is Required

• Confirmation of your registration will be upon receipt of notification of payment arrangements.
• Purchase Orders and Cheques for Canadian Course Registrations must be made payable in Canadian Dollars to:

BURNELL & ASSOCIATES INC.
Box 43070
Calgary, AB T2J 7A7

GST# 899024681

Limited Attendance

• DNV Training reserves the right to limit the class size to any course to ensure a satisfactory learning environment.

Course Registration Fees

• Fees include attendance, course materials, continental breakfast, lunch and refreshment breaks.
• Course fees are listed in Canadian Dollars with each course description.

Course Hours

• Unless otherwise specified, class hours are from 8:30 to 5:00 each day.
• Participants should arrive 15 minutes early the first day.
• Some courses may require overnight homework assignments.

Training Location and Lodging

• Please see Training Location and Lodging.

Cancellations

• Participants may cancel at no charge up to two weeks before the course start date.
• Cancellations must be in writing.
• Cancellations received less than two weeks prior to the course start date will only receive a 50% refund of the full amount.
• Participants who do not cancel and do not attend the course will not be refunded the course fee.

Transfers

• One transfer is permitted and must be received in writing at least two weeks prior to the course start date to avoid a processing fee of $130.00; all additional transfers will be charged $130.00.

Substitutions

• Substitution of a participant can be made with no additional charges.

Course Postponement or Cancellation

• DNV Training reserves the right to postpone or cancel any course to ensure a satisfactory learning environment.
• If a postponement or cancellation is required for any reason, participants will be notified not less than 14 days prior to the course start date via phone, fax and or email.
• Participants may apply the course registration fee to a future course, or request a full refund.
• DNV Training and or Burnell & Associates Inc. are not responsible for travel expenses incurred by participants in the event of a postponement or cancellation.

Earn CEU’s

• DNV Training offers Continuing Education Units for all courses.

Special Assistance

• Individuals requiring special assistance to participate in a course should notify DNV Training or Burnell & Associates Inc. at the time of registration.

 Product Sales Terms and Conditions

Prices and Taxes

• All prices for products are shown in Canadian Funds.
• Prices do not include and are subject to the Goods and Services Tax / Harmonized Sales Tax (GST/HST).

Shipping

• Orders of $50.00 or more include shipping and handling via Parcel Post Expedited (Canada Only).
• Orders of less than $50.00 will be charged a fee of $15.00 for shipping and handling.
• Requests for shipping via Courier are extra.
• Requests for shipping outside of Canada are extra.

Risk of Loss and Loss Insurance

• All items purchased from BURNELL & ASSOCIATES INC. and or managingrisk.ca are made pursuant to a shipment contract.
• This means that the title of and risk of loss pass to you the purchaser upon our delivery to the carrier.
• Requests for Loss Insurance are extra and must be made at time of purchase.

Invoices Due Upon Receipt

• Invoices are due upon receipt; overdue accounts are subject be charged interest at a rate of 2% per month compounded (26.8242% yearly).

Damaged or Defective Product

• If you receive damaged or defective product, contact us at 800-691-7233 within 14 days of receipt of your purchase.
• We will replace the product or issue a credit upon our receipt of the retuned damaged or defective product.

Returns

• All products (except E-Learning and software) can be returned within 30 days of receipt of your purchase.
• You must call beforehand for a return authorization.
• Returned items must; (1) Include a copy of the original receipt; (2) Be shipped pre-paid with proof of delivery to, Burnell & Associates Inc., 6927 – 48th Street S.E., Calgary, AB T2C 5A4; (3) Be packaged in a manner that ensures they will not be damaged during shipment. We will not be responsible for items damaged during shipment due to insufficient packaging; (4) Be received by us in a saleable condition.
• Within 14 days of our receipt of your return you will be refunded your purchase price less a minimum $15.00 shipping and handling fee and a 15% restocking charge.